PRIVACY POLICY AND YOUR PRIVACY RIGHTS
Last Updated: November 16, 2013

 

General
This Privacy Policy (“Policy”) describes the practices that Rayotek Scientific Inc., DBA Rayotek Sight Windows (referred to as “Rayotek,” “us” or “we”) follows with respect to the collection and use of information submitted on rayoteksightwindows.com (the “Site”).  This Privacy Policy applies only to information we collect from the Site, and does not apply to any other website or business activity of Rayotek.  By using the Site, you consent to the collection and use of this information by us.

We reserve the right to revise this Policy at any time.  When we do, we will give you notice of the revised Privacy Policy by posting the revised Privacy Policy on the Site and by revising the “effective date” at the top of this Privacy Policy.  You are responsible for regularly reviewing the current Privacy Policy. 

Your California Privacy Rights
California Civil Code Section 1798.83 permits California resident customers to request certain information regarding our disclosures of personal information to third parties for their direct marketing purposes.  The law provides that we may (1) respond to this request by proving certain information about our disclosures, or (2) if we maintain an opt-out or opt-in procedure, by providing customers with a cost-free means to exercise that right. To make such a request, please contact us at info@rayoteksightwindows.com, or the address below, and provide your name and the address to which you would like us to respond.

Information We Collect
We collect “personally identifiable information” and “automatic information.”

“Personally identifiable information” is information that tells us who you are, such as your first and last name, home or other physical address, e-mail address, phone number, social security number, any other identifier that permits the physical or online contacting of a specific individual, and information concerning a user that the website collects online from the user and maintains in personally identifiable form in combination with one of the other identifiers listed above.  We may collect personally identifiable information when you register with the Site, place an order on the Site, or if you voluntarily choose to provide it to us. 

You can choose not to provide personally identifiable information to us.  However, if you do not provide such information, your ability to use the Site may be limited. Additionally, most browsers can be configured to reject cookies or alert you when cookies are being sent. However, if you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.

“Automatic information” is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit our Site, such as your computer’s IP address, browser type, operating system version; information about the website that you visit before visiting the Site.   

The Site also uses "cookies."  A cookie is a small text file that a website’s server places on a computer’s web browser.  The cookie transmits information back to the website’s server about the browsing activities of the computer user on the site. This includes information such as pages and content viewed, the time and duration of visits, search queries entered into search engines, and whether a computer user clicked on an advertisement. Cookies also can be used to maintain data related to a particular individual, including passwords or items in an online shopping cart. In some contexts, such as where a number of separate websites participate in a network, cookies can be used to track a computer user across different sites. Cookies are used as a standard practice by many sites.  As important as cookies are to our Site, we understand that this might make you uncomfortable.  If you would prefer not to accept cookies from our Site or any other site, you can modify the setting on your specific web browser.  Please refer to your browser's online help feature or the user's manual for instructions on how to do this.

Disclosure and Use of Information We Collect
Although not planned at this time, we may sell online information to an outside company or third party.  We use personal information for the purpose for which it is provided. Such uses may include: to fill, confirm and ship your order and notify you of your order status; to communicate with you for marketing and promotional purposes via targeted postal pieces or personalized emails; to respond to e-mails; to provide customer support; to establish your online account; and other similar reasons. 

We may provide your personal information to our suppliers who will deliver your order and/or provide billing services and to other third parties who provide services to us and who agree to maintain the confidentiality of such information in accordance with this Privacy Policy. These third parties may provide a variety of services to us including, without limitation: hosting the Site, providing technical support, processing and storing user information, updating your customer information records in our database (including both physical address and email address verification), and sending or coordinating the sending of marketing communications on our behalf.  We may disclose personally identifiable information to affiliated companies, if any.

We use automatic information to help us run and maintain the Site, customize the visitor’s experience, study traffic patterns, generally learn about the usage of the Site, etc.  We may disclose this information to our affiliates, hosting company and other third parties.
We use cookies to maintain information about your use of our Site, help us recognize you when you visit our Site again, identify the website you visited immediately before visiting our Site, enable us to evaluate and improve our Site design, etc.

We may disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may have breached our Terms and Conditions of Use or our other policies or who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Site, or anyone else who could be harmed by such activities.  We may also disclose personally identifiable information in response to a subpoena, court order or when we reasonably believe that the law requires it. 

We may sell or buy subsidiaries, or business units.  In such transactions, personally identifiable information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy.  Also, in the unlikely event that our assets are sold, personally identifiable information may be one of the transferred assets.

Privacy of Children
The Site is a general audience website.  We do not intentionally collect personally identifiable information from users of this Site who are under the age of 13. 

Updating Your Information
If you would like to review and/or request changes to any of your personally identifiable information collected through the Site, you may contact Rayotek at the mailing address listed in the “Contact Information” section of this Privacy Policy.

Security
We use reasonable efforts to protect your personal information from unauthorized use or disclosure.  Unfortunately, information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure.  As a result, we do not ensure, warrant or guarantee the privacy, security or integrity of such information.  We will not be responsible for disclosure of any information due to errors in transmission or the unauthorized acts of third parties.

You help to maintain the security of your personally identifiable information stored in our systems by keeping your username and password, if any, confidential and protecting against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. 

Links to Other Websites
While you are using the Site, you may be linked or directed to other third party sites outside of the Site that are beyond our control.  Each of these third party sites may have a Privacy Policy different from ours.  For example, you might click on a link or banner ad that will take you off the Site.  These links and banners may take you to sites of advertisers, sponsors and co-branding partners.  Please review the privacy policies of these sites.  We are not responsible for any actions or policies of such third parties.

Contact Information
Please send any concerns regarding our Privacy Policy to:

Privacy Policy
Rayotek Sight Windows
11495 Sorrento Valley Road
San Diego, CA 92121
sales@rayoteksightwindows.com